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Assessing Frontline Service Delivery   [MS Word, 170 KB]
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Ritva Reinikka, and Jakob Svensson

The paper also documents the number of case studies survey applications in Uganda, Tanzania, Ghana, and Honduras, and discusses the role of asymmetric information in public spending and its adverse consequences for service delivery. It suggests that transparency is an important means to tackle related problems.

Bibliography: Reinikka, Ritva and Jakob Svensson. "Assessing Frontline Service Delivery." Washington, DC: The World Bank, 2002

This document is available in English

Related Topics

	Empowerment

Related Sub-Topics

	Empowerment Sourcebook: References and Background Papers

Regions

	Africa - Sub-Saharan

Countries

	Uganda
	Tanzania
	Honduras

(Published: 1-23-2002)

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